Privacy Policy

Effective Date: 1-May 2026

Elieve Beauty & Wellness Clinic (“Elieve”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information:

• Personal details such as name, mobile number, email address, gender, date of birth, and profile information.
• Appointment and booking information.
• Payment and transaction details (processed securely through third-party payment gateways).
• Device and usage information such as device type, IP address, operating system, and app usage analytics.
• Uploaded documents or images, if voluntarily shared by the user.

2. How We Use Your Information

Your information may be used for:

• Appointment booking and management.
• Providing wellness and beauty services.
• Sending booking confirmations, reminders, promotional offers, and updates.
• Improving user experience and application performance.
• Customer support and communication.
• Compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Payment gateway providers for secure transactions.
• SMS, email, and notification service providers.
• Third-party appointment management software integrated with the application.
• Government authorities if legally required.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. User Rights

Users may:

• Access and update profile information.
• Request correction of inaccurate information.
• Request account deletion, subject to applicable legal requirements.

6. Cookies & Analytics

The application may use analytics tools and cookies/SDKs to understand user behavior and improve services.

7. Third-Party Services

The app may contain links or integrations with third-party platforms. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the application indicates acceptance of the revised policy.

10. Contact Us

For any questions regarding this Privacy Policy, please contact: